Terms of service
Terms of Service
Welcome to FreshGlow.
These Terms of Service govern access to and use of the FreshGlow website, as well as all services, content, and products offered through our online store.
FreshGlow is a brand specializing in beauty, skincare, and wellness products sold through the Shopify platform.
By accessing our website or making a purchase, you agree to be bound by these Terms of Service and our associated policies.
We reserve the right to modify or update these Terms at any time in order to ensure the proper functioning of the website, user security, and compliance with applicable regulations.
By using this website, you confirm that you have reached the legal age of majority in your country or region of residence.
ARTICLE 1 - ACCESS AND ACCOUNT
By accepting these Terms of Use, you confirm that you have reached the age of majority in your country or region of residence.
To use the Services, including accessing our store or making a purchase, certain information may be required, including your email address, billing information, payment details, and shipping information.
You agree to provide accurate, complete, and up-to-date information.
You are solely responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your account.
ARTICLE 2 - OUR PRODUCTS
We make every effort to present our products as accurately as possible. However, colors, textures, or appearances displayed may vary depending on the devices and settings used.
FreshGlow does not guarantee that the products will perfectly meet the individual expectations of each user.
The products offered are not medical devices and do not replace professional advice.
All product descriptions, pricing, and availability may be modified at any time without prior notice.
ARTICLE 3 - ORDERS
Any order placed on FreshGlow constitutes an offer to purchase.
We reserve the right to accept, refuse, cancel, or limit any order at our sole discretion.
An order is considered accepted only after payment confirmation and validation by our systems.
We also reserve the right to limit or refuse orders that may appear fraudulent, abusive, or intended for resale purposes.
Purchases made through our store are intended for personal use only.
ARTICLE 4 - PRICING AND BILLING
Prices displayed on FreshGlow may be changed at any time without prior notice.
Shipping costs, taxes, import fees, or customs duties may not necessarily be included in the displayed prices.
You agree to provide accurate and complete payment and billing information for all purchases made through our store.
ARTICLE 5 - SHIPPING AND DELIVERY
FreshGlow works with various logistics partners and international suppliers.
Estimated delivery times are provided for informational purposes only and are not guaranteed.
Delays beyond our control may occur, including those related to shipping carriers, customs procedures, periods of high demand, or exceptional events.
FreshGlow shall not be held responsible for delivery delays or losses caused by shipping services.
ARTICLE 6 - INTELLECTUAL PROPERTY
All content available on FreshGlow, including texts, logos, images, videos, graphics, visual elements, and designs, is protected under applicable intellectual property laws.
Any reproduction, copying, modification, distribution, or exploitation without prior written authorization is strictly prohibited.
ARTICLE 7 - THIRD-PARTY TOOLS AND SERVICES
Our website may provide access to tools, applications, or services supplied by third parties.
These services are provided “as is” and “as available” without warranties of any kind.
FreshGlow disclaims all liability regarding the use or operation of these third-party services.
ARTICLE 8 - EXTERNAL LINKS
The website may contain links to external websites or third-party platforms.
FreshGlow does not control these websites and cannot be held responsible for their content, policies, or practices.
Use of these third-party services is at your own risk.
ARTICLE 9 - RELATIONSHIP WITH SHOPIFY
FreshGlow is hosted on Shopify, which allows us to provide our products and services online.
Any transaction carried out through this store is concluded directly with FreshGlow.
Shopify cannot be held responsible for the sales, products, deliveries, or services offered by FreshGlow.
ARTICLE 10 - PRIVACY POLICY
Personal information collected through our website is processed in accordance with our Privacy Policy.
By using our store, you also agree to the data processing practices implemented by Shopify in order to ensure the operation and security of the Services.
ARTICLE 11 - FEEDBACK AND SUBMISSIONS
Any comments, reviews, suggestions, or content submitted to FreshGlow may be freely used to improve our services, content, or products.
By submitting content, you confirm that you possess the necessary rights to such content.
ARTICLE 12 - ERRORS AND INACCURACIES
Typographical errors, omissions, or inaccuracies may occasionally appear on our website.
FreshGlow reserves the right to correct any error, modify information, or cancel an order without prior notice.
ARTICLE 13 - PROHIBITED USES
You agree not to use the FreshGlow website:
- for unlawful purposes;
- to transmit malicious content;
- to attempt unauthorized access to website systems;
- to collect personal information from other users;
- to reproduce or exploit website content without authorization.
Any violation may result in immediate suspension or termination of access to the website.
ARTICLE 14 - AGENTS AND AUTOMATION
The use of bots, automated scripts, data extraction tools, artificial intelligence systems, or any other automated process intended to access or interact with the FreshGlow website without prior authorization is strictly prohibited.
FreshGlow reserves the right to block any suspicious or abusive access.
ARTICLE 15 - TERMINATION
We may suspend or terminate access to our Services at any time and without notice in the event of a violation of these Terms.
The obligations and limitations of liability set forth in these Terms shall continue to apply after termination.
ARTICLE 16 - DISCLAIMER OF WARRANTIES
The Services and products offered by FreshGlow are provided “as is” and “as available.”
FreshGlow does not guarantee that the website will be error-free, uninterrupted, or completely secure.
Use of the website is entirely at your own risk.
ARTICLE 17 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, FreshGlow shall not be held liable for any direct, indirect, incidental, or consequential damages related to the use of the website, Services, or products offered.
FreshGlow shall notably not be liable for data loss, financial losses, business interruptions, or damages resulting from improper use of the products.
ARTICLE 18 - INDEMNIFICATION
You agree to indemnify and hold FreshGlow harmless against any claims, losses, damages, or expenses resulting from:
- a violation of these Terms;
- misuse of the website;
- infringement of the rights of a third party.
ARTICLE 19 - SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain fully effective and enforceable.
ARTICLE 20 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and FreshGlow regarding the use of the website and Services.
ARTICLE 21 - ASSIGNMENT
FreshGlow may transfer or assign its rights and obligations without prior notice.
You may not assign your rights without prior written authorization.
ARTICLE 22 - GOVERNING LAW
These Terms of Use are governed by the laws applicable in the country of operation of FreshGlow.
In the event of a dispute, the competent courts shall be those of FreshGlow’s operating jurisdiction, unless otherwise required by mandatory applicable law.
ARTICLE 23 - HEADINGS
Article headings are provided for informational purposes only and do not affect the interpretation of these Terms.
ARTICLE 24 - MODIFICATIONS TO THE TERMS
FreshGlow reserves the right to modify these Terms at any time.
Modifications take effect immediately upon publication on the website.
Continued use of the website after modifications constitutes acceptance of the updated Terms.
ARTICLE 25 - CONTACT
For any questions regarding these Terms of Service, you may contact us at:
FreshGlowContact@gmail.com