Shipping policy

Shipping Policy

At FreshGlow, we are committed to processing and shipping your orders as quickly as possible.

Processing Times

Orders are generally processed within 1 to 3 business days after payment confirmation. During periods of high demand, processing times may be slightly extended.

Delivery Times

Estimated delivery times generally range from 5 to 12 business days depending on the destination and the shipping carrier used.

Please note that these delivery times are estimates only and may vary due to:
- logistical conditions;
- periods of high demand;
- carrier delays;
- possible customs inspections;
- circumstances beyond our reasonable control.

Order Tracking

When a tracking number is available, it will be sent to you by email after your order has been shipped.

Shipping Address

Customers are responsible for providing accurate shipping information at checkout. FreshGlow cannot be held responsible for lost or delayed packages due to incorrect or incomplete shipping details.

Lost or Delayed Packages

In the event of an unusual delay or delivery issue, we invite customers to contact us at:
FreshGlowContact@gmail.com

We will do our best to help resolve the situation with the shipping carrier.

Customs and Import Taxes

Depending on the destination country, customs duties or import taxes may apply. These charges remain the responsibility of the customer.

Changes to This Policy

FreshGlow reserves the right to modify this Shipping Policy at any time in order to reflect changes to our services or legal obligations.